hi bazi Terms and Conditions

In this document, "hi bazi", "platform", "site" or "we" refers to the https://hi-bazi.cam website and its mobile application. "User", "member" or "you" refers to any person who has registered on this platform or is using its services.

hi bazi provides online gaming and sports betting services for Bangladeshi users. These terms and conditions form a legal agreement between the platform and the user. Following every rule is mandatory for all members.

1.1 Scope of Application

These terms apply to all hi bazi services — including casino games, sports betting, live casino, slots, fishing games, bonus programs and VIP services.

1.2 Language and Interpretation

This document is written in Bangla. In case of any need for interpretation, the Bangla version will be considered final. For any questions, please contact us directly.

To open an account on hi bazi and take part in any gaming or betting activity, users must meet the following conditions:

• Must be at least 21 years of age. 21+
• Must hold a valid national identity card or passport.
• You may keep only one account in your name — multiple accounts are strictly prohibited.
• All information provided at registration must be true, accurate and up to date.
• You may not operate an account on behalf of any third party.

2.1 Identity Verification (KYC)

hi bazi may at any time request the necessary documents to verify a user's identity. This may include a national identity card, birth certificate, proof of address and proof of ownership of the payment method. Failure to submit documents may result in the account being temporarily or permanently suspended.

2.2 Account Security

You are solely responsible for keeping your login details (username and password) confidential. You are accountable for all activity that takes place on your account. If you notice any suspicious activity, notify the hi bazi support team immediately.

hi bazi supports the most widely used mobile banking methods in Bangladesh. The following methods are available for both deposits and withdrawals:

3.1 Deposit Conditions

When adding funds to your account, make sure the payment account is registered in your own name. Depositing using a third party's mobile banking or bank account is not allowed. Such deposits will not be processed without prior verification.

3.2 Withdrawal Conditions

hi bazi completes the necessary KYC verification before approving any withdrawal request. Withdrawal requests may be held if bonus wagering requirements have not been met. Withdrawals are generally processed within 10 to 45 minutes.

3.3 Currency and Conversion

All transactions on hi bazi are conducted in Bangladeshi Taka (৳). Transactions in cryptocurrency or foreign currency are not supported.

hi bazi offers various bonuses and promotions. Each offer has its own terms, which should be read carefully before claiming. Accepting a bonus means you agree to the associated terms.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. The bonus amount must be wagered 15 times before it can be withdrawn.

4.2 Weekly and Other Promotions

hi bazi regularly runs various offers — including the weekly hi bazi Festival (up to 30%), hi bazi Cricket Dhamaka (up to 50%), weekend slot promotions and more. Each promotion has its own wagering requirements and minimum deposit conditions.

4.3 Bonus Abuse Prohibited

Any attempt to abuse or manipulate the bonus system — such as claiming bonuses across multiple accounts, coordinated betting or other methods to exploit the bonus system — will result in the bonus being cancelled from the relevant account and the account may be suspended.

4.4 VIP Cashback

hi bazi VIP members are eligible for weekly cashback. Cashback rates vary across four tiers from Bronze to Platinum — Bronze members receive up to 0.3%, Silver up to 0.6%, Gold up to 0.9% and Platinum members up to 1.2% weekly cashback. Cashback is calculated based on total net losses for the week.

Every member must maintain honest and ethical conduct while playing on hi bazi. Exploiting any technical error or software bug to gain an unfair advantage, attempting to artificially influence game outcomes or cheating other members is strictly prohibited.

5.1 Fair Play Policy

• The use of any bots, scripts or automated software is prohibited.
• No attempt to manipulate game outcomes is permitted.
• Any winnings obtained by exploiting technical errors will be voided.
• Any misconduct may result in account closure.

5.2 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. These limits are displayed directly in the game interface. hi bazi reserves the right to change betting limits at any time.

5.3 Game Results and Disputes

The result of any game is final as per the logs stored on hi bazi's servers. If a game is interrupted mid-session due to a technical issue, the stake is generally refunded. Any dispute over a result must be raised with the support team within 72 hours.

hi bazi believes gaming should be a form of entertainment. Encouraging members to develop healthy gaming habits is part of our responsibility. Reading our responsible gaming guide will help you understand how to set and manage your own gaming limits.

6.1 Self-Exclusion

Any member may request to temporarily or permanently deactivate their account. Self-exclusion requests must be made through the support team and cannot be reversed once activated.

6.2 Deposit and Time Limits

Members may set daily, weekly or monthly deposit limits if they choose. Once a limit is set, it takes effect immediately; requests to increase a limit take at least 24 hours to come into effect.

6.3 Protection of Minors

hi bazi strictly prohibits participation by anyone under 21 years of age. 21+ It is the responsibility of every registered member to comply with this age limit. If you suspect that a minor has opened an account, notify hi bazi immediately.

All content displayed on the hi bazi website and app — including logos, designs, text, graphics, software interfaces and game content — is protected under intellectual property law. Copying, redistributing or using any of this content for commercial purposes without permission is prohibited.

7.1 Third-Party Game Software

Games available on hi bazi are developed by various internationally recognised game studios including Pragmatic Play, PG Soft, JILI, Evolution and Spribe. The software and content of these games remain the intellectual property of the respective developers.

7.2 User Conduct

Respectful behaviour towards other members must be maintained while using the platform. Harassment, offensive language or discriminatory remarks in live chat or any other communication channel are strictly prohibited.

hi bazi places the highest importance on protecting members' personal data. Our privacy policy explains in detail how your information is collected, stored and used. These terms and the privacy policy together form the complete agreement.

8.1 Purpose of Data Use

• For account management and identity verification.
• For processing financial transactions.
• To inform you about relevant promotions and offers (with your consent).
• For platform security and fraud prevention.

8.2 Sharing Data with Third Parties

Limited data may be shared with specific third parties for payment processing and identity verification purposes. Applicable laws are always followed in such cases and appropriate data protection is ensured.

hi bazi may suspend or permanently close an account at any time for any of the following reasons:

• Violation of any clause of these terms.
• Registration using false or misleading information.
• Bonus abuse or fraudulent activity.
• Identification as a minor or age fraud.
• Suspicion of money laundering or illegal financial activity.

9.1 Limitation of Liability

hi bazi is not liable for any losses caused by technical issues, internet disconnection or failure of third-party services. The financial risk of gaming and betting is entirely the user's own.

9.2 Voluntary Account Closure

A member who wishes to close their account may contact the support team. It is advisable to withdraw any eligible balance before closing.

hi bazi provides support in both Bangla and English, seven days a week, 24 hours a day. If you have any questions about these terms or anything related to the platform, contact us through the following:

• Live Chat: Available directly inside the site.
• Email: [email protected]

Answers to common questions are available in detail on our FAQ page. There you will find answers to the most common questions about deposits, withdrawals, bonuses and accounts.

10.1 Complaints Resolution

If you have a complaint, please notify the support team first. An initial response is generally provided within a business day of submitting a complaint. More complex matters may take additional time to resolve.

10.2 Applicable Law

These terms and any disputes related to the platform will be governed by applicable international laws and regulations. To learn more about hi bazi, read our about us page.